Send a Digital Impression

JPL accepts files from most major intraoral scanners. Current customers please use the LabStar portal for your digital impression file submissions. For new customers please use the manufacturer's protocols listed below for your convenience. Current customers please our online portal for file submission

Labstar Login

iTero®

  • Call 800-577-8767
  • Select Option 1
  • Request that JPL is added to your scanner and Identify our lab using our phone number: 501.760.4085
  • After JPL has been added, restart your scanner
  • After connecting to us as a lab, select JPL on your scanner when sending files

Trios®

  • Go to us.3shapecommunicate.com in a web browser
  • Connect with JPL as Lab by searching [email protected]
  • After connecting to us as a Lab, select JPL when sending files

3M™ True Definition Scanner

  • Call 3M™ support at 800-634-2249 select Option 3
  • Select Option 1 and request support JPL be added to your scanner
  • 3M™ will then confirm with JPL and add connection remotely

E4D-Planmeca® Emerald

  • Select Find a lab option on your scanner
  • Search for either JPL or [email protected]
  • Add JPL
  • Select JPL when submitting scans

Carestream®

Option: 1 Option: 2
  • Visit Carestream Connect on your scanner
  • Search for JPL
  • Add JPL
  • Select JPL when submitting scans raw STL files
  • Email JPL at [email protected]